Two Hands Paperie Shipping, Return, and Pricing Policies
All orders will have shipping charges added unless otherwise noted (free shipping specials for example). Shipping charges are based on weight and size of package, and destination zip code. Shipping charges are non-refundable. “Flat-rate” and “free shipping” specials are only available within the continental United States. Oversize or heavy packages may have surcharges added, regardless of whether “flat-rate”, “free shipping”, or “standard shipping” are chosen. You will be contacted for approval of additional shipping charges if surcharges apply to your order.
Orders are shipped within 2 business days, excluding those placed on weekends or holidays, which are shipped on the next business day. This does not apply to custom or special orders.
We strive to maintain accurate inventory. In the event that an item is out of stock, back ordered, or discontinued, we will notify you within two business days.
Shipping MethodsOur preferred carrier is the United States Postal Service. When “flat-rate shipping” or “free shipping” are chosen, orders are shipped using the ground shipping method we choose, usually Priority Mail, but occasionally parcel post. Priority Mail and Parcel Post packages deliver within 5 to 10 days in the Continental United States, but can take up to two weeks.
Damages, Returns, and Exchanges
Please inspect all shipments upon receipt and Notify Two Hands Paperie immediately if an item is damaged- call us at 303-444-0124 or email Shipping@TwoHandsPaperie.com. Appropriate action will be taken depending on the type of damage, shipping method, and carrier.
Pricing Policy for Online Merchandise
Two Hands Paperie and TwoHandsPaperie.com offer different products, services, and specials. All products carried in the retail store are not available on the website. Certain products may be offered on the website which are not available in the store. Prices for products may be different on the website and in the store.
Discounts and specials offered in the store may not be applied to website purchases. Coupons, promo codes, specials, and shipping offers on the website may not be applied to in-store purchases. Offers may not be combined unless otherwise noted in specific offers.